Engineers are currently investigating the issue.
Description
In New Quizzes, if a user creates a quiz that can detect multiple sessions, and a student views the quiz---but never presses to button to begin their attempt---when the student navigates away and then comes back, the student sees a message that says, “You have already started this quiz in a different session. A second session will be recorded and visible to your instructor.” If the student takes the quiz, moderate will detect multiple sessions.
Expected Behavior
If the student has not started an attempt yet, they should not be shown the warning.
Workaround
No workaround exists at this time.
Steps to Reproduce
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Create and publish a New Quiz that has the box checked to ‘Detect Multiple Sessions’
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As a student go to the Quiz, but never press the option to begin the attempt.
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Navigate to another item in the course and come back to the Quiz, notice this time you are presented with a message of ‘You have already started this quiz in a different session. A second session will be recorded and visible to your instructor.’
Additional Info
QUIZ-16349
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
