We have 2 apps called Auralia and Musitian (same provider), they recently reached out to say that our names where showing incorrectly on their side e.g.
Givename: Smith
Surname: Mary
We check all the configuration for our users and the only thing we could find was that sortable name was set to:
Smith, Mary
App Configuration is showing correctly according to them, image attached.
Any suggestions will be appreciated
