I changed the Issuer primary email and since then, when I award a badge, emails are not being sent to awardees. How can I fix this?
Hello @ntrendel Thank you for posting in the Community!Badge award notification settings have been moved to be under the Organization settings, and will not be sent automatically badges under for free/ personal Issuers. This was to resolve some inherent security risks as well as to mitigate these to the Organization level.Here are our release notes regarding that recent update: https://community.canvaslms.com/t5/Badges-Credentials-Releases/Canvas-Badges-Credentials-Release-Notes-2024-03-11/ta-p/597732#toc-hId--1009674815
I ran into the same issue, except we've been using the same issuer email for almost 6 years. I contacted my CSM because I couldn't find anything in the Community or guides for troubleshooting the issue. I was asked to submit a support ticket. 😞
Hello @MichaelHA Thanks for reaching back and apologies for any inconvenience this has caused.If you are wondering about an organization, please fill out our demo form at here All the best,
hi there, I'm creating a job aide for creating an account for claiming digital badges. We noticed that in your help link for creating an account, the instructions screenshots still say Badgr and not Parchment. The instructions are still the same, so no biggie. Just thought I'd mention it.
I am trying to understand the badge requirements for the "Course Grade" Course Item for the "Complete Item" and "Percentage Score" Trigger Type. I want to award a badge to all students who have scored at least a certain percentage (~90-95%) on every Quiz in the course for a fully asynchronous professional development…
https://api.badges.parchment.com/v2/users/{idOrEntityId} What type of ID should I be using to get the badges and pathway progress for a particular user? I have used all the SIS ID, or the ID as shown on the badger portal, but nothing is working. What kind of the ID does the API call accept? please give an example.
Hi everyone! We began using Badgr through Canvas in 2018. We have always used it with our primary students, specifically grades K-5 and heavily in Kindergarten. It has come to our attention that the move to Parchment will not only require us to pay for this access, but also prevents us from using it with our K-5 students…
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