Studio auto-captioning 'Failed'

I have uploaded several videos to Studio and requested English captions to be auto-generated. They are coming back as 'Failed'. When I try to upload an externally generated .vtt file (generated using Stream) the file won't upload (no error message received).

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Comments

SusanNiemeyer

My understanding is that auto-captioning only works for videos created within Canvas Studio. Unless there's been a change, I don't believe Canvas Studio will create captions for uploaded videos.

Chris_Hofer

Hi @NeilGrant ...

When you say "generated using Stream", what do you mean? When you open up your *.vtt file (you could open this in Word or even Notepad if you are using Windows), what does your file look like? Does it look like the examples on this page?

Web Video Text Tracks Format (WebVTT) - Web APIs | MDN (mozilla.org)

00:01.000 --> 00:04.000
Your captions here.

00:05.000 --> 00:09.000
Here are more captions.
And these captions are shown on a second line within the same time frame.

Hope to hear back from you soon!

(Side note...I have moved this topic over to the Canvas Studio group here in the Community to keep questions related to Studio together in one area.)

NeilMGrant

Hi Chris,

Thanks for the reply.

I used Microsoft Stream to generate a .vtt file. It does have some junk in front of each time stamp so I might delete that out and try again.

WEBVTT

c634fb1c-feea-43e2-96ed-05dc821b0431-0
00:00:02.630 --> 00:00:06.625
I'm going to talk in this brief
video about the Aboriginal and

c634fb1c-feea-43e2-96ed-05dc821b0431-1
00:00:06.625 --> 00:00:10.494
Torres Strait Islander child
placement principle, which is a

c634fb1c-feea-43e2-96ed-05dc821b0431-2
00:00:10.494 --> 00:00:14.236
really significant piece of
policy in the space of working