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My pathways' progress has been stuck on "Progress up to date as of 7/24/24, 7:37 PM. Your progress will be updated soon" since that date. I contacted the issuer and she mentioned that some students' progress was "stuck" and that they had to manually issue completion. I'd like to see this fixed structurally on my…
Can the issuer contact be changed to a mailbox that isn't a personal mailbox? I think it's defaulting to my email because I am the Canvas contact here at my company for Instructure but I'd rather this go to a shared mailbox to remove a single point of failure. Thanks!
Hi there, Has anyone been able to customize the design colors? The colors for our organization are a shade of red, black, and white and don't align with the color scheme we see in Credentials in this view where there's a grayish blue: Thank you!
Hi friends, Has anyone had success using a different font in Canvas Credentials? Our company has fonts that align with our brand and I'd love to figure out a way to implement a font vs. what Credentials offers out of the box. Thank you!
Hello, I just attended a live training at 5:30am to 6:30 am. However I checked my badge but i dont see it under BADGES. I wasn't able to do the survey at the end of the training because I had an emergency with my toddler. Could that be the reason why I dont see my badge nor receive an email? I finished the training and…
I registered with my company email, but now I am no longer work in that company, I added my personal email, and deleted the company email. So the badge is delinked, and I have no access with the company email so I can't add back the badge. Please help thanks. I have prove that the badge was done by me.
Badgr is only pulling in a few of my assignments to which I can assign badges. It doesn't pull all of them in for each week. Why is it only pulling in a few? How do I make it pull in all of them?
Hi all, I am trying to import badges from open badge passport into canvas badges. Using the badge TXT file downloaded from OBP doesn't work (end with a 502 error after a minute or so). Uploading the .PNG gives an "unknown badge, badge import failed" error, with a long HEX string of UUID code: Badge import failed. Please…
I used to upload csv files in Badgr, and now it is not work. I typically uploaded 5 or 10 lines in the csv, as I am aware of the limit for non-paid. Why has bulk upload stopped working for me? What am I doing wrong? I have done the bulk upload many times in the past. Suddenly not working and I am not sure how to get help.…
I want to issue badges to two different people, let's say, Jean-Marie Smith and Marie Smith. After successfully issuing an assertion for Jean-Marie with the email identity (jeanmarie.smith@company.com) I try to issue a badge for marie.smith@company.com using the API POST /v2/badgeclasses/{class}/assertions {"recipient":…