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Collaborate with the Community to ask questions and get helpful answers on a variety of Parchment Award Digital Badges topics.
We seem to have accounts both on US servers and Europe ones. I'm not sure it matters which one of these we use from a practical perspective, but Europe is geographically closer, so ideally I would like to have all of the badges in one region. Is there a way to move them?
I had a backpack of badges since last year but when I logged in, they were all gone and it shows 0 badges. Please bring my badges back.
I’m currently developing a Python project for a university that processes a PDF or CSV containing student IDs and their extended exam times. The goal is to automate the process of adding extra time to specific exams. During development, I realized I need the unique Canvas ID for each user, which appears in the URL when I…
Hi, all. I've noticed that the Issuer-level Data Management export includes a "Revocation Reason" column; however, I've never been prompted to add a reason for revoking a badge. I'd love to know if this is forthcoming functionality, because YES, I would love to add a reason--for the record and for the end user. Anyone have…
Hi all, I wanted to ask what the criteria for getting a badge are, I recently finished the summer course taking two classes and passed both of them with A's. Does that entitle me to the Dean's List badge ( from what I've read, it does)? Is anyone having this issue, or am I misinterpreting it?
I have recently completed 2 required trainings and I have the certificates. It is not syncing with my Pathway, but other trainings from the same platform are syncing with other Pathways. How do I fix that?? Everything is synced and linked.
Hi Everyone! I want to create leaderboards and badges for my students to use in Canvas. I am a teacher, and do not have on-campus Canvas support. My school just converted to Canvas during Summer 2024, so I doubt we are using the Legacy version. One method I've come across in online searches is adding the Badgr external app…
Hello there. We issue digital badges for course completion (Issuer - Halo Staffing). We have 73 active badges. ISSUE: It has come to my notice that Badgr does NOT SEND ANY EMAIL to the student saying they have earned a digital badge. The student has no way of knowing about this. This is very bad for us as trainers. Please…
My pathways' progress has been stuck on "Progress up to date as of 7/24/24, 7:37 PM. Your progress will be updated soon" since that date. I contacted the issuer and she mentioned that some students' progress was "stuck" and that they had to manually issue completion. I'd like to see this fixed structurally on my…
Can the issuer contact be changed to a mailbox that isn't a personal mailbox? I think it's defaulting to my email because I am the Canvas contact here at my company for Instructure but I'd rather this go to a shared mailbox to remove a single point of failure. Thanks!