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This case was unable to be reproduced. If behavior persists, please submit a new support case. Description When trying to export the CSV file from the 1-year activity tab under pageviews for users in the PDX region, users are presented with the error message “There was a problem creating a new export job. Please try again…
This behavior has been marked as resolved as it will not be fixed. Description Slightly moving your cursor while clicking the + to add people to an account group has it appear and disappear quickly. Expected Behavior Instead, it should remain open after clicking the + Workaround No workaround exists at this time. Steps to…
Hello Wonderful Developer Community, I have a question for you all. I hope I explain it alright and you can provide me with some insight. I must first preface by saying that I am not the developer of the LTI for which we are having an issue. I am the Canvas admin trying to figure out whose tree we should be barking up to…
This behavior has been resolved and deployed to the production environment as of 3/12/25. Description Once "Allow self sign-up" is enabled on a group set you can not disable it. If you uncheck the box of the option you will notice that the 'Save' button in unresponsive. Expected Behavior After unchecking the "Allow…
This behavior has been resolved and deployed to the production environment as of 3/12/25 Description When adding a login to a user account, a message pops up "An error occurred while adding login" even though the login appears to be added still. Expected Behavior Instead it should not pop up the error message. Workaround…
This behavior has been resolved and deployed to the production environment as of 2/12/25. Description When a course contains a section with all inactive enrollments and one of the students with an inactive enrollment in that section also has an active enrollment in a different section, the New Analytics page in the course…
This behavior has been resolved and deployed to the production environment as of 12/04/24. Description When a user is enrolled in a course with a teacher role and at least two observer enrollments linked to students, they receive a page error when attempting to access items which are assigned to “Everyone” and also have an…
We are contemplating creating a course specific to accommodated students to disseminate information about accommodations such as exam scheduling, etc. However, the students cannot know who else is enrolled. I know how to hide the people tab, but the students show up to one another in the inbox. I tried adding a section,…
I'm writing a course extension process and am stuck at this step. Currently the way we extend courses beyond course/term dates is through the GUI in this manner (luckily they are few and far between): - create a new section in the course and assign the new end date to it - check the box that limits student access -…
With a gradebook export, instructors are able to get a list of students in a course. However, I have seen requests from instructors and admins to be able to download the People list as it includes other helpful information like last activity date/time and total activity time. To help address this desire, I created a…
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