Since last Friday, Dec. 11, I haven't been able to create any custom products. Anyone else having this issue? I get the following error message. Can't move forward in my request process until these custom products are created.
Thanks!
Hi @MelissaLim!
I see that this question was raised back in December. Were you able to troubleshoot the issue or escalate it to the support team?
If not, you can reach out to support-lp@instructure .com for further assistance.
-El
On the provider application, I search for a digital tool and it is claimed but it does not add the tool to the application list at the bottom. I have to add a POC for it to add to the list of applicants. What is the "add product invitation" date for? Why am I inviting to a product? What should the date be? Is that a due…
