Approving Cookies for every page in the new Community...

Is anyone else experiencing a cookie request on every page of the new Community? Other people I know have also encountered this:

Almost every new page I load in the Community requests Cookie approval… It happens on multiple browsers, on multiple networks.

Is there a way to stop this?

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Accepted answers

Nathan Atkinson

Apologies about this! We use a third-party cookie consent management software for that pop-up. We had updated some settings after we went live but they didn't stick, which was causing the tool to think most users had not accepted cookies on the site. I've updated that setting again and have tested in a few other browsers and it appears to be working now. Let me know if you're still seeing those issues (you may need to close the window or refresh to reload the settings). @tracywatts @DeonScanlon

All comments

Chris

Hi @DeonScanlon,

I can at least say I don't experience that issue myself on any of my devices or browsers. I do have uBlock Origin installed on my browser, but have the community site on the allow list. Do you perhaps use some kind of extensions on all of your browsers/devices that could be a common cause of the issue?

-Chris

tracywatts

Yes! It is incredibly frustrating! How do we stop that?

Nathan Atkinson

DeonScanlon

It seems to have been resolved now @Nathan Atkinson - thanks!

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