Dynamic registration is failing with error JWT did not include expected contents

We are investigating an issue where dynamic registration has stopped working for us in production.

We are seeing an error JWT did not include expected contents

We had a look at the canvas source code on github to check where this error is coming form and it seems its failing due to missing attributes form jwt token.

However when investigating the token it seems to have all hte attributes present

Sharing the registration token jwt for reference

eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ1dWlkIjoiYmQ0NTc5MzItZWM0OC00ZTMzLTgzZjMtYzg2OTRiM2FjOTRkIiwiaW5pdGlhdGVkX2F0IjoiMjAyNS0xMC0yMlQxNTo1NzozNyswMTowMCIsInVzZXJfaWQiOjExMCwicm9vdF9hY2NvdW50X2dsb2JhbF9pZCI6MjgzMjcwMDAwMDAwMDAwMDAxLCJyb290X2FjY291bnRfZG9tYWluIjoibWVudGltZXRlci5pbnN0cnVjdHVyZS5jb20iLCJyZWdpc3RyYXRpb25fdXJsIjoiaHR0cHM6Ly93d3cubWVudGltZXRlci5jb20vbHRpL2NvbmZpZ3MvMDE5YTBiOTktZWJjMS03ZjNiLWEwNWQtMTYxYzc5MWY4MGQ5L2FjdGl2YXRlIiwiZXhwIjoxNzYxMTQ4NjU3fQ.1gOjvZ1OruNYZY1nq0STjiUEKB9SKJKjUrkBzeDCcDM

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adityaranjan321

We are investigating an issue where dynamic registration has stopped working for us in production.

We are seeing an error JWT did not include expected contents

dbrace

Hi @adityaranjan321,

I do not have an answer for you but have you reached out directly to Canvas Support and discussed with them? If you did, what did they say.

Another option would be for you to reach out to your CSM and ask fi there is an Instructure/Canvas specialist that you can work with.

-Doug

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