
This behavior has been marked as resolved as it will not be fixed.
Description
Embedded articles into messages and walkthrough steps connected to in-app, Credentials contexts are not launching when clicked.
Expected Behavior
Articles should launch regardless the page where message or step is located.
Workaround
No workaround exists at this time.
Steps to Reproduce
1. Assign a message or WT step connected to an in-app Credentials context (e.g., a Systray on Group progress page: Badge and pathway progress tab) which will have any embedded article.
2. Then try to launch this article from the Credentials LTI in Canvas.
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.