Day 2, July 10 at 11:00am
Abstract / Session Overview
Explore Yale University’s admin access process, blending distributed support and centralized ownership. Showcasing how we select designated requestors, format admin roles/permissions, and manage the renewal process. Learn about our onboarding tutorial, FERPA/Acceptable Use Policy requirement, and reporting. We share insights gained from working with our community to streamline this process.
Details
- Objectives:
- Understand Yale's Canvas admin support and role permissions structure
- Review the process of gaining and renewing Canvas admin access
- Explore the tracking system for admin approvals and its reporting benefits
- Share lessons learned from this experience and future goals to improve communication with Canvas admins
- Canvas @ Yale Admin Structure
- Canvas Admins by the numbers
- Explaining our admin role structure
- The Request Process
- Submitting a request with Designated Requesters
- Training through the Canvas Admin Access Tutorial
- Acknowledging FERPA and Acceptable Use Policy
- Granting access to new admins
- Modifying and removing access
- Renewal Process
- Kicking off an annual renewal
- Timeline
- Consequences for failure to renew
- How to reinstate access
- Tracking and Reporting
- Tracking challenges
- Salesforce case type to track requests
- Custom Salesforce object to track admin records
- The reports we can pull from these records
- Benefits gained
- Lessons Learned and Future Goals
- Lessons learned from the initial audit and implementation
- Lessons learned after implementation
- Future goals on improving the process
Resources
