Document Not Loading

Question

I have created a new assessment, but when I hit "create assessment" and check to make sure the document is there, the whole document will not load.  I can barely make out the cover page and none of the passages or questions will show up.  It will not let me "regenerate document."  HELP!

Patricia Saint Hilaire · Answer

Hi Stacey,

Thank you for your question, I apologize for not having seen it in a more timely manner. Please let us know if you still need help on loading a document.

Support on this, or any other matter Mastery Connect, is available by clicking on the Question Mark to the left of your name > then Submit a support request.

Thank You
MC Support

Patricia Saint Hilaire · Answer

@StaceyChapman wrote:I have created a new assessment, but when I hit "create assessment" and check to make sure the document is there, the whole document will not load.  I can barely make out the cover page and none of the passages or questions will show up.  It will not let me "regenerate document."  HELP!