In this Impact release, Support button visibility in a learning application can be managed in the Impact Dashboard.
Impact helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty and students seamlessly navigate new platforms. Learn more about Impact by Instructure.
Impact Dashboard
Support Center Access
In the Impact Dashboard, admins can manage the visibility of the support button in their learning application by opening the Support link and clicking the Access tab.
Support Center Access Tab
Admins can choose from the following visibility options: Visible for all users, Hidden for all users, and Custom access.
Support Center Visibility Options
Custom access allows a customized group of users to view the Support button in the LMS.
Custom Access Assigned Users
- A single Support button displays when viewing an LTI tool which supports the Impact integration within a learning application.