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Collaborate with the Community to ask questions and get helpful answers on a variety of Intelligent Insights topics.
Hi All, I am an LMS admin at my institution (higher ed college, ~12k enrollment), which is new to Canvas, transitioning from Blackbaord Learn. As part of our contract we chose to purchase Intelligent Insights, hoping it would solve a variety of reporting needs. However, as my post title implies, we are finding that…
On April 21 and 27, 2026, the student’s submission page appeared empty on my end. Upon checking again on May 5, 2026, a submission is now visible and is dated April 21 at 9:01 AM. Canvas note: Student Viewed Document: May 4 at 10:21 PM. How is this possible? There is only one submission, and it requires a PDF file upload.…
Ask Your Data will not load on Windows devices that are school managed — it is blank — all other tools in Intelligent Insights work. We have submitted a request for help, but there is no timetable. It does load on off-network devices. Not sure if it an institution network issue or not. Very confusing!
Is anyone else having issues accessing Intelligent Insights Ask Your Data? It seems to be down? Case Number 13651453 has been submitted.
If I have made a course using an authoring tool and I have downloaded the course in SCORM 1.2 version, can I import that course into Canvas LMS?
I'm curious how others define Course Readiness, given the options listed in Intelligent Insights. What are the "minimum" requirements for your faculty using Canvas?
Hello Everyone, I’m Prakash Hinduja Geneva, Switzerland exploring ways to use Intelligent Insights in Canvas to better understand student engagement patterns, but I’m unsure how to interpret some of the data and apply it effectively. Are there best practices or strategies for using these insights to support struggling…
Dear Community, Any one using Intelligent insights now? I need to check with you on one particular view: Submissions Breakdown. As shown in the attached screeshot, It talks about four breakdowns: ontime, missing, late, and excused. I am wondering how these breakdowns are achieved, particularly "submissions excused". Any…
Hi everyone, We’re currently conducting a research study focused on how users create prompts and interact with the Ask Your Data feature in Intelligent Insights. Our goal is to better understand how you use natural language prompts, what challenges you face, and how we can improve the experience to make data querying…
It would be great to have the ability to delete from my chat history. For example if I make an error in my prompt and I want to remove it from the chat history. It's not a "thumbs down" feedback, just a user error that I do not want to see when I return to reference the prompt history in the future.
Whether you’re new to Canvas or looking to expand your skills, each Klatch session offers a welcoming space to share ideas, ask questions, and learn from one another. As a K12 Canvas Admin and Technology Instructional Specialist, I am passionate about helping teachers simplify their workflow, make the most of their time,…
Education institutions have made significant progress in digital capability. Yet the presence of technology tells us surprisingly little about how well an institution will respond when conditions change. The Readiness Playbook defines readiness as an organisational capability: the ability to support learners and staff…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
Ryan Lufkin and Jody Sailor sit down with Steven Olinger and Joe Godsey, faculty in the Business, Engineering, and Industrial Technology division at Southwest Virginia Community College to ask what it takes to introduce 14- to 17-year-olds with no experience to energy careers in a single summer. A grant of nearly $500,000…
Join us for the next installment of our New & Next Showcase, where we'll give an update on our work to create the future of Canvas. You’ll see the progress we’ve made redesigning top Canvas workflows, and the new, more modern interface surrounding them. We'll also share how our Parchment teams are evolving to support…
With the busy start-of-year rush of new product requests winding down, October is the sweet spot to step back, reflect, and refine your district workflows. It’s also the ideal time to start building date-triggered workflows to prepare for budget season, helping you make data-driven decisions on which products to renew,…
As lifelong learning, modular study and micro-credentials continue to grow, universities are increasingly being asked to demonstrate the real-world value of learning. Yet many of the skills students develop—such as teamwork, communication and critical thinking—remain difficult to articulate and verify. Across the UK and…
We want to ensure you don't miss the next Prompt Party — a live, interactive session designed to help you explore IgniteAI Agent in a way that actually clicks. This isn't a webinar. This is a working session. What to expect In this event, you’ll see real prompts in action from educators who are already putting IgniteAI…
Where product news meets customer know-how. Join fellow Parchment customers and product experts to hear what’s working at institutions like yours, explore the latest innovations, and discover practical ideas you can put to work. More to learn. More to share. More to discover. Think you know everything that’s possible with…