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Like pretty much everyone else - I can't export the generated file, due to the 'download page not available' error. You guys have a problem - understandable - then with ZERO communication, you shut down all of our data and provide an absurdly short window to access it with ZERO communication. Then, a couple months later…
How do I fix? Course export finishes, but I keep getting the following message on each of my courses. Is there a way to tell how large the course is before attempting to export? I've never had trouble exporting them before… Whoops... Looks like nothing is here!We couldn't find that page! Page Not FoundIt looks like…
Need Help Please! I logged in right at 12am the time the window opened and I am still unable to get in almost 2 hours later. I am in serious need of these courses. I am receiving this message…. This website is under heavy load (request timed out) We're sorry, too many people are accessing this website at the same time.…
The website has crashed and we cannot get in. I was in briefly and then ti all locked up! Please help us! I think this is a sign that so many people are desperate to get their content. Please help or extend the window!
I use mastery grading, managed through the Outcomes feature. The following steps should create an assignment with a rubric containing specific outcomes from my course but it does not, as of today: Create the assignment Hit "+ Create Rubric" Fill out the fields, including "Use this rubric for assignment grading" Under…
Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product updates, new blogs to read, and everything else you'll need to know will be here! Community Spotlights Connect, learn, and grow…
I'm looking to put together a recap for my team and would love to reference the session recordings and transcripts. When and where will those be available?
We use a custom course role (Course Coordinator) based on Teacher with the same permissions to allow department admins to standardize content in different instructors' courses. We do not separate courses into different subaccounts based on department so we cannot use an account role for this. The role has been in place for…
Hi Canvas Community! 👋 I'd like to propose a feature that would benefit both instructors and students: a customizable pop-up warning that appears before a student submits an assignment (essays, homework, quizzes, etc.). ✅📝 💡 The idea: This pop-up could remind students to double-check key details before finalizing their…
This post summarizes what we covered during our New & Next Super Session live in Louisville at InstructureCon. Providing customers with updates on what we’ve been working on at InstructureCon is one of my favorite parts of the year, and the energy in the room made it clear how much you care about where our products are…
So, not only can I not download my exported courses, I get the same error message when I go into "files" and select files to download. It appears they are downloading, then I get the cute little error page.
In May, we opened a short, secure window to log in to Free-for-Teacher and export your course content. We’re doing that one final time to give more of you access to the content you need. Another window to access your content. We're opening Free-for-Teacher again, in the same secure, limited way, from 12 am ET on July 28…
To our Free-for-Teacher users, The Canvas Free-for-Teacher program is a product offering we have had since the beginning of our company. It is a program intended for individual educators at traditional schools and higher education organizations. We want to apologize for how disruptive the last few weeks have been due to…
As a longtime Free for Teacher user, I fully understand and support the need for decisive action following a security incident. I also work in higher education and recognize that protecting user data must be the top priority. That said, many educators are still waiting for clear communication regarding the status of our…
Dear Canvas Instructure Support, I received your message informing me that access to Free-for-Teacher accounts has been temporarily restored until July 29th to allow users to export their course content. Unfortunately, I am unable to export my courses. When I click on the export link, it does not work and instead redirects…
It seems this was disabled. If we could share our courses to the Commons, we would at least have it SOMEWHERE we can access it after the window closes.
I am transitioning a course from Moodle to Canvas and am trying to figure out the best way to handle paired assignment scoring and a "drop lowest" rule. In the course, each lab module consists of two distinct items submitted separately by students: Online Pre-Lab Quiz (10 points) Group Lab Assignment (10 points) In Moodle,…
Hi, I was wondering if there was anything in the pipeline so on Canvas Catalog it could link to an entire sub-catalogue? We are using our Catalog instance to list Professional Development & Compliance courses to colleagues. For some courses, we have multiple listings (huge kudos to the multiple listings connecting to…
Hello, please help me with the digital version of my Business Intelligence and Data Integration badge.
Now that the option to use the old version of grading has went away I am wondering if there is a way to either minimize rubrics or move the comments box to above the rubric? I do not use my rubrics unless I have to deduct points. But, I do make comments on almost every assignment. That is a LOT of scrolling when grading. I…
Is it possible to have viewing a page or satisfying the requirements of a module be part of the course pacing?
At Intelvio, we're not just delivering training; we're preparing career-focused learners with workforce-ready skills, and we make sure the platforms behind that training are ready to support them. So when we came across Canvas Career, we knew right away we wanted to try it, test it, and see how it could support our…
We use course pacing to manage due dates, because we run ~20 something courses each quarter and manually setting due dates would be a nightmare. Several courses have two core topics. We want to allow students to choose which of these they will pursue first. Is there any way to configure multiple course paces with different…
We’re excited to introduce a new quarterly Implementation Webinar series designed to support Canvas Administrators during setup, rollout, and early adoption. These sessions are built to help you better understand admin functionality, available training resources, and how to get the most value from your On-Demand Training…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
The arrival of Workforce Pell Grants represents one of the most significant changes to federal financial aid in decades. Beginning with short-term, high-value workforce programs, institutions have an unprecedented opportunity to expand access for adult learners while strengthening regional workforce pipelines. But success…
We want to ensure you don't miss the next Prompt Party — a live, interactive session designed to help you explore IgniteAI Agent in a way that actually clicks. This isn't a webinar. This is a working session. And if you just got back from InstructureCon (or followed along from home), this is where the conversation…