The most recent content from our members.
This behavior has been resolved and deployed to the production environment as of 11/19/25. Description The same Group ID appears multiple times in Target User Groups in various areas of Impact. Expected Behavior Roles should only appear once Workaround Hide duplicated roles through Admin > Target User Groups > Select group…
This behavior has been marked as resolved as it will not be fixed. Description Embedded articles into messages and walkthrough steps connected to in-app, Credentials contexts are not launching when clicked. Expected Behavior Articles should launch regardless the page where message or step is located. Workaround No…
Introducing Course-Restricted Messaging in Impact We’re thrilled to launch one of the most-requested features from our Impact Ideas & Themes voting: Course-Restricted Messaging! This update gives admins a precise, intuitive way to target messages so the right people see the right information, exactly where it matters. Why…
Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership: Steps We’ve Taken Attention to Quality and Change Management: You asked for higher quality in our releases, and we’re responding. We’ve refined our…
This behavior has been resolved and deployed to the production environment as of 9/15/25. Description Duplicate out-of-the-box monitors are appearing within Impact instances. Expected Behavior Out-of-the-box monitors will only appear once and will include all triggers of that monitor. Workaround No workaround exists at…
This behavior has been resolved and deployed to the production environment as of 6/23/25. Description Bullet points inside messages and walkthrough steps assigned to any context inside Mastery Connect do not show up (on premaster nor Prod). This happens in all types of message/step by either creating/adding them through…
This behavior has been resolved and deployed to the production environment as of 9/8/25. Description The same Group ID appears multiple times in Target User Groups in various areas of Impact. Expected Behavior Roles should only appear once. Workaround Hide duplicated roles through Admin > Target User Groups > Select group…
Engineers are currently investigating the issue. Description The same Group ID appears multiple times in Target User Groups in various areas of Impact. Expected Behavior Hide duplicated roles through Admin > Target User Groups > Select group to hide using toggle Workaround View Target User Groups to see which roles have…
Presenter * Jessica Sowalsky, University of Maryland Description Navigate Canvas Data by reaching new heights! Discover how the University of Maryland, College Park (UMD) is revolutionizing teaching and learning through the power of Canvas Data. Since adopting Canvas in 2012, UMD has harnessed API calls, Canvas Data 2, and…
Presenters * Barrett Hannon, Chesapeake Public Schools * Mary Stinnette, Chesapeake Public Schools * Michael Horton, Chesapeake Public Schools * Kimberly Duhe, Instructure Description Success isn’t just about collecting data—it’s about using it effectively. Oscar Smith Middle School exemplifies this by leveraging Mastery…
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