The most recent content from our members.
Presented by Nicola Wilkin - Professor, School of Physics and Astronomy, Academic Director of Digital Education & Equity, University of Birmingham Mark Hancock - Assistant Director (Digital Education), University of Birmingham Date @ Time: InstructureCon 2026 · Tuesday, July 22, 10:00–10:40 AM EDT Room: Room M108 Session…
Presented by: Melissa McClelland, Associate Product Manager, Instructure Hillary Simons, Principal Product Specialist, Instructure James Kocher, Indian River State College Steven Kolberg, Florida Southwestern State College Ryan Sobeck, Yale University Date @ Time : Wednesday, July 22 at 4:20 PM Room: Hyatt Regency 2nd…
Engineers are currently investigating the issue. Summary: Segment creation or targeting via CSV file upload fails or throws a processing error when the file contains data formatting anomalies—such as duplicate rows, truncated leading zeros, unrecognized IDs, or relational IDs that match multiple users (such as Course IDs).…
The Impact you've been waiting for is hereWe've been listening. And today, we're delivering. Instructure customers have been telling us what would help them better enable, engage, and support their learners, administrators, and institutions. They need more flexibility, more reach, more control, and more ways to meet people…
By Shiren Vijiasingam & Rachel Orston We just wrapped our second New & Next Showcase. We want to take a moment to share what we covered for those who couldn’t join live, and add some context around it for those who did. A rebroadcast is available on the Instructure events page. IgniteAI: From preview to practice Let’s…
At our recent New & Next Showcase, members of our leadership team dug into the future of Canvas and unveiled new Canvas tiers, details on IgniteAI feature availability, plans to evolve the user experience, updates to our Impact product, and more. As promised, below is a quick look at additional product updates we didn’t…
Over the past year, New & Next has become a key part of how we communicate product updates—giving our customers clearer visibility into what we’re delivering, what’s coming next, and why it matters. That commitment was on full display during our November 2025 New & Next Showcase, the first of its kind, which brought…
This behavior has been resolved and deployed to the production environment as of 1/9/26. Description Community redesign is incompatible with Import External function so all OOTB Canvas articles are currently broken. Expected Behavior OOTB Support Article content is visible to end-users. Workaround No workaround exists at…
This behavior has been resolved and deployed to the production environment as of 11/19/25. Description The same Group ID appears multiple times in Target User Groups in various areas of Impact. Expected Behavior Roles should only appear once Workaround Hide duplicated roles through Admin > Target User Groups > Select group…
We’re thrilled to launch one of the most-requested features from our Impact Ideas & Themes voting: Course-Restricted Messaging! This update gives admins a precise, intuitive way to target messages so the right people see the right information, exactly where it matters. Why We Built It Effective messaging depends on…
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