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Symptoms: Creating a new Announcement (or Discussion) throws Canvas's generic error page: "Sorry, Something Broke." In Quiz question editors, the Rich Content Editor (RCE) text box doesn't render — instead of the WYSIWYG editor, you just see a stray lowercase "p" where the editor should be. Happens consistently across…
Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product updates, new blogs to read, and everything else you'll need to know will be here! Community Spotlights Catch the energy live.…
I am requesting urgent assistance preserving and recovering two courses from my Canvas Free-for-Teacher account. I am a high school teacher at Rockford Christian School in Rockford, Illinois. I used Canvas Free-for-Teacher for approximately five years, creating revised versions of my courses each school year. The two…
I have been practicing ungrading the past year and have been working through the best combination of options in Canvas. I want my students to focus on learning and not points, so I have created custom grading schemes and trying to hide numbers from my students as much as possible. This includes selecting the option to…
I had a FFT account, and learned it was shut down after the May windo just when I tried to login. No communication. I randomly and very luckily tried logging in on July 28 and saw the second open window (no communication again) for 48 hours, and I was able to download my courses and warn all my colleagues to as well.…
There's a lot of edtech that promises results and not much that shows its work. We're collecting questions for an Educast 3000 podcast episode on how to tell the difference, and we'd like yours. What are your questions about evidence-based edtech? Ask us anything: how to read a vendor's efficacy claims, what…
Hello, My name is Priyanka Udayabhanu, and I am the LMS Administrator and Instructional Designer for Medix College (North York, Scarborough, and Brampton campuses).I have a question regarding the use of New Quizzes in Canvas. Currently, we continue to use Classic Quizzes because we previously experienced issues when…
Location: Philadelphia, PA (Hybrid Eligible) Department: Penn Libraries – Technology & Digital Initiatives Overview Are you a strategic educational technology leader looking to shape the future of digital learning at an Ivy League institution? The University of Pennsylvania is seeking a Director of LMS Administration to…
As the new school year begins, here are a few quick setup tasks to help your district run smoothly in Mastery Connect. At the end of this post, there is a link to a resource document that will show you how to complete each of these tasks. 1. Verify School Assignments: To ensure data is reported correctly, make sure you are…
I prepare pre-service teachers in Utah to use Canvas in their future roles as K-12 educators. We loved using the free site for teachers for learning how to design modules and the various types of pages. Since that site is discontinued, when will the replacement become available? I appreciate why it had to close, but I…
How do I reset my cidilabs login?
Hello, Canvas friends! My advising colleague and I are developing a Canvas course to pitch to the department we advise for as a one-stop shop for information such as tutoring, scholarships, internships, registrations tutorials, policy changes, etc. Two other departments in our college have already implemented something…
Canvas deploys contain code changes that are intended to fix bugs, improve performance, and prepare for new features. These deploys take place every two weeks and can be tested in the beta environment before the production deploy date indicated in the title of this document. New to deploy notes? Visit Understanding Release…
I haven't been able to find any solutions that currently work. Respondus has been suggested but my college does not have that available in Canvas. I've printed one exam from Canvas as a pdf but that isn't the best solution. I found a 30-day trial I could use but before doing that I wanted to ask if anyone else has tried…
I teach a music history class that heavily uses embedded audio. I'd like to be able to keep the time stamp active on the media player so that students can more easily follow along. It'd also be nice to just reduce the player to the controls and progress bar, but that's less important to me. Is there api access, or a…
Parchment Digital Badges Community, Knowing that a skill is in demand is useful.But it is rarely enough. Imagine a learner exploring a skill like critical thinking, data analysis, or cybersecurity. They may be able to see that employers are hiring for it, which companies mention it, and where related jobs are available.…
We recently discovered an intermittent issue in which New Quiz scores are not populating in Grades or SpeedGrader. We reported this to Canvas Support (Case #13495368) and were informed that this is a known intermittent issue, with their engineering team actively working on a fix. As a work-around, you can go to Moderate…
Hi all, Faculty at our institution have asked whether a concluded course can be added back to the Dashboard after it has moved to Past Enrollments. What we've verified so far (admin, tested via Act as User on a faculty account): Active enrollments: the star in Courses > All Courses works normally — tooltip reads "Click to…
Is having students read the textbook considered an assignment or an activity if there is no grade but a required date?
Because Catalog only supports a single payment for an entire purchase, I want the entire transaction to happen in Stripe so that our learners can pay over an arbitrary number of months to Stripe and each payment is reported to Canvas. My understanding is this would require special coding and API/webhooks. Has anyone done…
Hello, Our K12 district is using Qmlativ as our SIS and sync through API. We will be using cross listing for the first time this year, and we are concerned about what will happen when we introduce a Long Term Sub to a class. We understand this will create a new course for the long term sub. We have questions about the…
Hi, I was wondering if there was anything in the pipeline so on Canvas Catalog it could link to an entire sub-catalogue? We are using our Catalog instance to list Professional Development & Compliance courses to colleagues. For some courses, we have multiple listings (huge kudos to the multiple listings connecting to…
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
Do you use the On-Demand Training Portal? Have you ever wanted to give some feedback on it? Now is the time to do that. We are hosting a focus group webinar on August 12th from 11 - 12 PM ET with our On-Demand Team. If you are an active user of the portal, an admin in the portal, or want to be, you are welcome to join us!…
Join us at our monthly BizGov Webinar by clicking the Zoom link on Wednesday the 12th. This month we will be covering Support best practices such as the Field Admin Console, the different levels of Support, and much more!
Whether you’re new to Canvas or looking to expand your skills, each Klatch session offers a welcoming space to share ideas, ask questions, and learn from one another. As a K12 Canvas Admin and Technology Instructional Specialist, I am passionate about helping teachers simplify their workflow, make the most of their time,…
This session is intended for LearnPlatform Administers only: Description: The start of the school year is the perfect time to ensure your staff is set up for success with LearnPlatform. Join us for this critical session on Beginning of the Year (BOY) considerations, with a special focus on streamlining your staff rollout.…
The Instructure Community Developers Group is gathering to meet some fellow developers of Canvas customizations and external tool integrations. Discuss projects you're working on, success stories of past projects, and things you may be struggling with. Request to join the Instructure Community Developers Google Group to…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…