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I had a FREE teacher account. Today was the first time I had access to my account since May. I did not receive a notice about the window in late May for teachers to export. Now that I was able to log-in, I tried following the directions to export quizzes. When I was finally able to export them after the glitch this…
Free for Teachers opened on July 28 at 12:00 am, ET. In the first hours, our internal teams validated access, but many users experienced errors. To ensure ample access time, we're extending the open window by 12 hours. Free for Teachers will now close on July 30 at 11:59 am, ET.
We are trying to buy your product, though given your service and response, I am no longer sure why. We have been waiting for a contract to sign since the end of June. End of June! No one can explain the delay. Our semester starts in 4 weeks. I need a human who can get us the contract by end of business tomorrow, Wednesday…
I don't know when it changed, but you cannot drag calendar events (assignments) into months other than the currently displayed month. You used to be able to use the small calendar at the top-right by changing it to the target month, then drag assignments from the main calendar into the target date in the small calendar.…
How do I fix? Course export finishes, but I keep getting the following message on each of my courses. Is there a way to tell how large the course is before attempting to export? I've never had trouble exporting them before… Whoops... Looks like nothing is here!We couldn't find that page! Page Not FoundIt looks like…
Dear Canvas Instructure Support, I received your message informing me that access to Free-for-Teacher accounts has been temporarily restored until July 29th to allow users to export their course content. Unfortunately, I am unable to export my courses. When I click on the export link, it does not work and instead redirects…
The website has crashed and we cannot get in. I was in briefly and then ti all locked up! Please help us! I think this is a sign that so many people are desperate to get their content. Please help or extend the window!
It seems this was disabled. If we could share our courses to the Commons, we would at least have it SOMEWHERE we can access it after the window closes.
So, not only can I not download my exported courses, I get the same error message when I go into "files" and select files to download. It appears they are downloading, then I get the cute little error page.
Like pretty much everyone else - I can't export the generated file, due to the 'download page not available' error. You guys have a problem - understandable - then with ZERO communication, you shut down all of our data and provide an absurdly short window to access it with ZERO communication. Then, a couple months later…
Has anyone found another viable option for an independent teacher needing an LMS? I see some posts about Google Classroom, but frankly I'm not a fan. Is there another free LMS that is available to us since Instructure won't have anything available for us before classes start in the fall?
Release notes outline upcoming customer-impacting changes that are expected to display in beta and/or production environments. Please note that features considered for future development are not included in the notes. Visit the Canvas Collaborative Roadmap to explore upcoming work and share feedback. Your input helps guide…
Since April 2026, institutions have had the option to enable the Customizable Dashboard for Learners feature option, giving students a more useful starting point each time they log in to Canvas. Starting August 15, 2026, this feature will be enabled by default at the account level. Once enabled, individual students can opt…
Editor's Note: This post was updated on July 22, 2026, with additional rollout guidance for institutions, including information about requesting to keep Notebook disabled after the August 15 default-on date. Notebook arrives in Canvas on July 18, 2026. This new feature gives learners a built-in way to take notes and…
Canvas deploys contain code changes that are intended to fix bugs, improve performance, and prepare for new features. These deploys take place every two weeks and can be tested in the beta environment before the production deploy date indicated in the title of this document. New to deploy notes? Visit Understanding Release…
More control over grading and feedback is here! Rubric scores and comments can be released separately or together to give you full control over the timing of both feedback and grades. Try it out in Beta now or in Production. Why we built this Feedback is one of the most powerful tools for student learning, but timing…
We're working on improving preferred name visibility in Canvas and have been trying to explore all possibilities for showing preferred names in the roster and/ or gradebook. We understand that according to this help documentation, short name maps to Canvas display name. This documentation and this Canvas community…
I am transitioning a course from Moodle to Canvas and am trying to figure out the best way to handle paired assignment scoring and a "drop lowest" rule. In the course, each lab module consists of two distinct items submitted separately by students: Online Pre-Lab Quiz (10 points) Group Lab Assignment (10 points) In Moodle,…
Hi, I was wondering if there was anything in the pipeline so on Canvas Catalog it could link to an entire sub-catalogue? We are using our Catalog instance to list Professional Development & Compliance courses to colleagues. For some courses, we have multiple listings (huge kudos to the multiple listings connecting to…
Hello, please help me with the digital version of my Business Intelligence and Data Integration badge.
Is it possible to have viewing a page or satisfying the requirements of a module be part of the course pacing?
At Intelvio, we're not just delivering training; we're preparing career-focused learners with workforce-ready skills, and we make sure the platforms behind that training are ready to support them. So when we came across Canvas Career, we knew right away we wanted to try it, test it, and see how it could support our…
We use course pacing to manage due dates, because we run ~20 something courses each quarter and manually setting due dates would be a nightmare. Several courses have two core topics. We want to allow students to choose which of these they will pursue first. Is there any way to configure multiple course paces with different…
I ran a course accessibility audit, and it kept flagging a color contrast issue that WCAG noted was AA and AAA compliant - #ffffff against #751a1a. Wondering if I was missing something like an <style> or <div> tag, I asked the IgniteAI Agent to verify and it came back with the following response. Sharing with my team, as…
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
The arrival of Workforce Pell Grants represents one of the most significant changes to federal financial aid in decades. Beginning with short-term, high-value workforce programs, institutions have an unprecedented opportunity to expand access for adult learners while strengthening regional workforce pipelines. But success…
We want to ensure you don't miss the next Prompt Party — a live, interactive session designed to help you explore IgniteAI Agent in a way that actually clicks. This isn't a webinar. This is a working session. And if you just got back from InstructureCon (or followed along from home), this is where the conversation…
This session is intended for LearnPlatform Administers only: Description: The start of the school year is the perfect time to ensure your staff is set up for success with LearnPlatform. Join us for this critical session on Beginning of the Year (BOY) considerations, with a special focus on streamlining your staff rollout.…