You can set up two-step verification for your Mastery Connect account as an Admin. Two-step verification adds security to your account by verifying you are the user accessing your account.
To set up two-step verification for your user account you must download an authenticator app for iPhone, Android, or desktop.
Note: If a user is locked out and unable to access their account to update their MFA settings, contact your Customer Success Manager (CSM) or submit a support ticket.
Log In to Mastery Connect
To log in, enter your email address in the Email field [1] and your password in the Password field [2]. Click the Log In button [3].
Set up Two-Step Verification
Download or register to a two-step verification app on your device (ex: Google Authenticator, Microsoft Authenticator, Authy, 1Password).
Use the app to scan the QR code [1]. If you are unable to scan the QR code, enter the unique key to your authenticator manually [2]. Enter your password [3], then enter the verification code shown on your authenticator app [4].
Click the Verifyand enable button [5].
View Back-Up Codes
Once two-step verification is enabled, a page will display a set of backup codes in case your authentication device is not available [1]. This option is available to all users with two-step verification.
To turn off the two-step verification, enter your password [2], and click the Turn off two-step verification button [3].
Note: Turning off two-step verification will require a new verification to be set up. To opt out completely, contact Mastery Support.
Log In to Mastery Connect with Two-Step Verification
When logging in to a session with the two-step verification enabled, you will be prompted to enter a verification code [1]. Click the Remember this device for 30 days checkbox to stay logged in [2]. If your authenticator app is not available, click the Use a backup code instead button [3].
Click the Verify button [4].
