How do I create support articles in the Impact Dashboard?

You can create support articles in Impact.

Open Support

In Global Navigation, click the Support link.

To create a new support article, click the Create New drop-down menu [1]. There are different ways to create a support article, creating from new [2], create from an external site [3], and import from Blackboard [3] (only available for Blackboard users).

Note: You can also create support articles using the Inline Editor.

Have a suggestion, spot a typo, or notice something outdated? Let us know!

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