As a Mastery Connect admin, you can manually give a student's parents or guardians access to the Mastery Connect Parent Portal. To give access, you must know the student's name as well as the parents' email addresses. Once a parent email is associated with a student account, you can send a parent activation email.
Alternatively, you can request a sync to add multiple parent emails from the school student information system (SIS). You can also import parent emails via a CSV file.
Note: Teachers can also activate parent accounts.
View the video transcript
00:10: In global navigation, click the Admin drop-down menu.
00:15: In the drop-down menu, select the Manage link.
00:19: In the manage lists, click the students link.
00:23: In the managed students page locate the student whose parents need portal
00:27: access. In the student Account Details, click the edit
00:31: link.
00:32: In the edit student page, enter a parent email address in the parent email
00:36: field.
00:38: When you finish entering parent email addresses, click the save button.
00:43: You can now send activation emails to parents.
Open Manage Students
In global navigation, click the Admin drop-down menu [1] and click the Manage option [2].
In the Manage list, click the Students link [3].
Edit Student Profile
In the Manage Students page, locate the student whose parents need portal access. In the student account details, click the Edit link.
Enter Parent Email
In the Edit Student page, enter a parent email address in the Parent Email field.
Save Changes
When you finish entering parent email addresses, click the Save button. You can now send activation emails to parents.
