We use Canvas and Integrate JBL platform which includes resources like the textbook, interactive lectures, etc. We are having issues where the grades are not populating into Canvas once they complete an assignment in JBL.
Hi @sheilame,
You'll likely need to contact the vendor (JBL) in situations like this. There's likely a missing piece of information I your integration setup (either on the JBL end or the Canvas end) or perhaps just a typo somewhere. The external tool vendors are usually the best ones to troubleshoot and fix the issues. Because every external tool can work just slightly differently, it's very hard to have central support for all of them.
Hope this helps a bit, even though it doesn't necessarily give you an immediate fix.
-Chris
Yesterday, after much trial and error…I concluded the new quizzes matching choice options do not work as I expected, and have used with other LMS. I thought that I could provide students a matching choice quiz with multiple attempts that would report incorrectly answered matches on the first attempt, and display the…
I have seen documentation that says you must recopy your iCal link and resubscribe when you are enrolled in new classes, does this mean my iCal feed link changes each time, or do i just need to re-fetch the .ics file?
We use course pacing to manage due dates, because we run ~20 something courses each quarter and manually setting due dates would be a nightmare. Several courses have two core topics. We want to allow students to choose which of these they will pursue first. Is there any way to configure multiple course paces with different…
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
