Drawing tool draws Random stuff

Question

The draw feature for marking up submissions sometimes makes random drawings after the drawing tool has been used for other things.  A way to correct this is to choose select, then go back to draw and repeat?  This is really annoying.  Will this behavior ever get corrected?

greydon · Accepted Answer

Hello @tfilipiak1

That doesn't sound like regular behavior for that tool. It is likely your internet browser and we recommend clearing the cache and cookies or trying another browser.

In Chrome
On your computer, open Chrome.
At the top right, click the three dots 
Click settings
On the left, choose Privacy and Security
Then, clear browsing data
At the top, choose a time range. To delete everything, select All time. I suggest at least 4 weeks 
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.

If it still is malfunctioning across browsers or devices, you should let Canvas Support know so the engineers can take a look into the issue.

https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767