I'm sure this is very simple, but I can't seem to figure out how to display student last names in my inbox. It is difficult to determine which student is messaging me when I have multiple people with the same first name. Does anyone know that setting for this? Thanks!
Hi @nichole1 Thank You for your question.
Perhaps this statement helps clarify for you:
To select a user from the course roster, click the Address Book icon next to the To field [1]. From the address book, locate the user's role [2] and then select the user's name [3]. Names are arranged by last name.
It comes from this guide https://community.canvaslms.com/docs/DOC-12721-4152719681
Sing out if you need a hand.
I have this same issue and the reply doesn't address the original concern. We are only seeing student first names. The sample shown has student full names. Is there a setting that allows to show full student name in the inbox? Why isn't this the default?
Please address this asap.
I have the same issue, and the proposed solution doesn't actually fix the issue raised in the original post. In my inbox and in emails I get forwarded from Canvas only the student's first name appears and there's no way of tracing the message back to a particular student in the 'People' list if there are multiple students with the same first name, which is common in large classes. Any advice would be appreciated.
This is not a solution—it is a cumbersome workaround—and should not be marked as such.Rather, it is poor UX that Canvas messages do not display the sender's last name.
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