Teacher's Attendance does not load on my iPhone. In-house help cannot find the problem.
Hi @aa4732,
Thank you for getting back to us. We are not Canvas Support. We are a community of volunteers that do our best to help others. If you want to work directly with Canvas Support, click on the "Help" area of Canvas and reach out to Support using the options that are available to you. Those options vary depending on what your school/institution subscribes to.
Can you reply back again and include the picture(s)?
-Doug
Working with them is the right thing to do. Something like this could not be fixed by us and only by them.
P.S. Thank you for including the pictures. They may help others if they come across this as well.
Hello @aa4732,
Are you using the Canvas Teacher app or the Safari web browser?
What happens when you try to load "Attendance"?
Are you trying to load it from the course navigation area or from "Assignments"?
I know you said that your in-house help cannot find the problem but have you (or your in-house help) contacted Canvas Support directly?
I am asking those questions because when I use the Canvas Teacher app on an iPhone, when I try to use:
I am using the Canvas Teacher app and when I try to load Attendance from the course navigation area, it shows a blank screen with a small revolving star. I thought this was Canvas Support.
I am also working with institutional Canvas Support re Attendance not loading on iPhone for two classes. Requested pix attached
. Pix attached.
Thank you.
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