I can't log in to Canvas because of having two accounts on one address

HD3

I was well logged in for this semster, but got logged out somehow.

I tried to log in, and in the process, I accidentally made another account with my Gmail Address, which means that I have two accounts on a same mail address.

Now I can't log in to my original account at all. I tried changing passwords, and it doesn't work.

I'm in a hurry, because I need to hand in my paper by tomorrow.
Please help me.

NoahBoswell

Hi there @HD3 ,

I think it would be best to reach out to your school's canvas administrator for assistance with managing your accounts. However, if you are using free for teacher, maybe you could self-merge your two accounts together since it's the same email? https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-merge-my-user-account-with-an-account-using-the-same/ta-p/615319

 

I hope this helps!
Noah