We have a user who has two email accounts in Canvas Notifications. They keep trying to set one email to receive all notifications, but the system keeps defaulting back to the other email account. We are using ILP if that could be a factor.
You mention "ILP" - if that's a student information system that you use to provision user accounts in Canvas, it's likely that process is overwriting that change that your user is making. We had a similar problem at my college, where faculty who take classes (hey, we want to learn too!) were having their employee email addresses changed to their student email addresses. Our IT team was able to change those settings so that no longer happens.
I’m going to mark my response as a solution, but there can be more than one. I hope our colleagues here in the Community share other options.
A teacher at my school set up her coursework category to "Drop the lowest score" in both Canvas and PowerSchool (we use both). At the end of the semester, 13 of her 78 students had different percentages, with 8 of those being corner cases, resulting different letter grades. And all of those scores were higher in Canvas. I…
I'm not sure that this is the right place to post about this, but I was wondering if anyone has a fix for how the scroll bar for the entire page covers the scroll bar for just a document viewed in Canvas. The scroll bar for a document will stay visible until one attempts to interact with it, at which point the bar for the…
Hi There, We are in the process of transitioning to Canvas this year and were wanting to connect with any other MYP schools to see how you setup Assignment and grading under your modules. Or you could guide us to any resources you may have.
After using Canvas for a while, I picked up a small habit that’s saved me some last-minute stress with written submissions. Even when drafts are original, longer explanations and summaries tend to reuse common phrasing, especially in research-heavy assignments. Before submitting, I usually do a quick cleanup pass to reduce…
In the "How do I use the Learning Mastery Gradebook" page, under "Student scores" (https://community.instructure.com/en/kb/articles/660932-how-do-i-use-the-learning-mastery-gradebook-to-view-outcome-results-in-a-course#view-student-scores), the displayed gradebook shows a little colorful square and also points for each…
