Hi, I've tried to troubleshoot this but nothing has worked so far. I upload an image in course details but it won't show in the dashboard view. See attached pictures. Sometimes it works and sometimes it doesn't. Is this a glitch? Hope someone can help!
Thank you for your help! I refreshed and then cleared my cache, which still didn't work. Then I decided to check the size of my file and it was a little bit bigger than other images that worked in other courses. So I reduced the size and it worked!
Anyone with this issue should definitely check the size of their image and reduce it to under 8mb!
The only thing I can think of is that Canvas is a web site, so maybe you need to refresh the page in your web browser?
Hi @EbonyStory most of the times this issue can be resolved by clearing the browser cache. Old browser cache is being pulled up when you click on your dashboard.
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