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I no longer can embed Studio media in a Canvas page

lurch394

In the past I just clicked on the video and it loaded. Now I click on it, and the box just goes white.

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Comments

Chris_Hofer

Hi @lurch394 ...

It looks like others are also reporting similar issues...please see here: Studio Not Loading - Instructure Community (canvaslms.com).

I'd suggest reporting this to Canvas Support so they can log the issue and have their software engineers look further into this. Please keep us posted...thanks!

How do I get help with Canvas as an instructor?

JamesNeal

Definitely try clearing your browsing data. I helped a faculty member with this yesterday and clearing the safari browsing data worked right away. Similar issues solved on Chrome.